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Delete Your Account & Data

This is our current policy. For any question about it, email support@northvane.in.

Business owners

You can delete your company account and all its data yourself, immediately: sign in to the web portal at northvane.in, open Settings → Danger zone → Close account, and confirm. This permanently removes your account, your sign-in identity, and all ledger, transaction, and customer data mirrored from your Tally — right away, not after a waiting period.

Prefer not to do it yourself? Email support@northvane.in from your registered details and we'll do it for you — we confirm within 48 hours and complete the deletion within 7 days.

Customers of a business

You can delete your account yourself, any time: sign in, open Settings → Delete my account, and confirm. This immediately removes your login and personal details — your name, email, phone, and any payment screenshots you uploaded — and you won't be able to sign in again.

Your transaction history itself is part of the business's books — Northvane processes it on their behalf — so those accounting records stay with the business (they also live in their own Tally). To have those removed too, ask the business directly, or email support@northvane.in.

What is deleted, and what may be kept

Deletion covers your account, sign-in identity, phone number, and the ledger and transaction data held in Northvane. We may retain only what the law requires us to keep (for example, our own tax and billing records of your subscription) for the statutory period, and nothing more.